FAQ

Do you keep the jewelry for the membership fee you pay? 

  • This is our most frequently asked question and people are always so surprised to find out that the answer is yes!  The $49.99 is your membership fee to keep what you get.

What is Jewlybox?

  • A curated collection of 14K gold jewelry to keep every other month.  You receive 3 pieces every other month in stunning packaging and you keep it all! We would never ask you to send anything back.  What you get is yours to keep!

What are your products made of?

  • Our items are 14K gold plated over brass, the highest quality we're able to offer.  It won't tarnish and it's nickel free!

How do I skip a shipment?

  • Simply log in to your account using the same credentials you used to sign up and you can skip and/or update all of your preferences there. 

When will I be billed?

  • You will be billed on the date you sign up and won't be billed again until 60 days after the date you signed up.  You will receive your shipment within 1 week of your renewal date.

Login to your Jewlybox account if you signed up before July 15, 2019 via this link.